 Important Dates

 

 

Canada Post Service Disruption

A Canada Post service disruption may affect the timing of mail sent to or from the Administrator.  If your matter is urgent, we recommend that you use an alternate shipping service, or the email address listed on our Contact Us page.  Thank you for your understanding.

 

Address & Contact Info Changes

Please promptly notify the Administrator of any changes to your contact information as we use what’s on file to communicate with you. When providing changes, please provide your full name, your claim ID (if applicable), as well as confirm the old contact information and the change requested.

 

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are generally used to make websites work more efficiently and to provide information to the owners of the site. Cookies allow Epiq Class Action Services Canada Inc. (“Epiq”) to provide you with a smoother user experience by recognizing your computer(s), remembering your preferences and arranging content.

Third-party Cookies

Third-party cookies are cookies that another party places on your device through our site.

Cookie Type & Purpose

Performance

Performance cookies are used by third-party service providers to understand how you use our websites. For example, these cookies often track what pages are most frequently visited, and from what locations our visitors come from. Epiq only uses performance cookies to analyze user journeys and to improve how our websites operate. All information collected by these cookies is aggregated and therefore anonymous. If you elect not to allow these cookies, Epiq will not know when you have visited our site.

Google Analytics cookies are also used on this website. Google Analytics is a tool that helps website owners assess how users interact with website content. As a user navigates between web pages, Google Analytics provides JavaScript tags (libraries) to website owners to record information, such as a website URL, about the webpage a user has seen. The Google Analytics JavaScript tags use HTTP Cookies to "remember" actions a user has taken during previous pages/interactions with the website.

Cookie Lifespan

Epiq uses third-party cookies that are stored by a different domain to the visited page's domain. This can happen when the webpage references a file, such as JavaScript, located outside its domain. These persistent cookies remain on the user's computer/device for a pre-defined period.

Persistent

Our persistent cookies are not deleted when you close your browser but are saved on your device for a fixed period or until you delete them. Each time you visit the website, the server that sets the cookie will recognize the persistent cookie saved on your device. Third-parties use persistent cookies to store your preferences so that the preferences are available during your next visit to the website. These cookies keep an accurate account of how often you visit the website, how often you return to the website, and how your use of the website may vary over time.

How to delete Cookies

If you would like to opt-out of receiving cookies from Epiq, you can:

• Set your browser to reject all cookies;
• Set your browser to only accept cookies from “trusted” sites; or
• Set your browser to only accept cookies from websites that you are currently on.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Google Analytics

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout